PAYMENT
We accept payment via paypal and direct deposit. Our bank details are provided at the completion of your order, please use your order number as your reference number. Please note that orders paid by direct deposit will be processed once funds have cleared.
POSTAGE
All orders are sent by Australia Post regular pre-paid satchels. We endeavor to pack all parcels as safely and as carefully as possible, we cannot however guarantee that Australia Post will be as careful with your parcel.
Most orders are sent within 3-7 working days. If you have an urgent order please contact us first to ensure that we can meet your deadline.
Postage is currently calculated by the quantity of items you order, these prices may be adjusted if we see any under or overcharging as we package orders, any overcharging will be refunded after postage and we reserve the right to increase postage costs or select a different postage method if the costs for your parcel well exceeds the amount paid. Prices are currently 1-3 items $8.25 {500g satchel}, 4-7 items $13.40 {3kg satchel}, 8 or more items $16.70 {5kg satchel}, some larger items will have a higher quantity applied to them. If you would prefer your items sent via express post please add the extra postage cost via the express post catergory on the left hand menu. Prices are applicable Australia wide only.
INTERNATIONAL ORDERS
We can ship world wide, please contact us PRIOR to ordering with the products you wish to order and we will provide you with a shipping quote and paypal invoice. All international orders must be paid by paypal.
RETURNS
We check all our products before shipping to ensure that products are not damaged in any form. If however any items are faulty please contact us within 24hours of receiving your order. We do not accept returns for change of mind items.
OUR STOCK
Every effort has been made to provide an accurate display of the product colours shown on our website, however we cannot guarantee that your monitor will display the colours accurately.
All context on this website including our original invitation, bag tags, stickers and bunting flags are copyright The Princess and the Pirate 2010. Please be respectful of our designs, images and creativity as violations will be pursued.
We pride ourselves in providing quality items, The Princess and the Pirate original designs are printed and produced professionally but please be aware all items are packed and finishing touches are done by hand.
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